3Q23 & 9M23 Performance Overview

INSURANCE BUSINESS OPERATING PERFORMANCE OVERVIEW INSURANCE REVENUE INSURANCE KEY DRIVERS P&C Insurance 126 +21.0% 152 67 NET INCOME DEVELOPMENT GEORGIA CAPITAL +2.8% 18 17 ◉ The increase in insurance revenue is mainly driven by the growth in the motor, credit life and agricultural insurance lines. The combined ratio was up by 22.8ppts y-o-y in 3Q23, mostly reflecting: ○ ○ о Increased property insurance claims, resulting from an unprecedented landslide in one of the regions of Georgia; Increased Agro insurance claims due to abnormal number of hailstorms during the quarter; and A 3.9 ppts y-o-y increase in FX ratio, reflecting the impact of FX movements on the business operations. Medical Insurance " The increase in insurance revenue is attributable to increase in the total number of insured clients, mainly in the corporate client segment and increase in price of insurance policies. GEL MILLION 44 17 72 27 +22.0% 54 44 21 54 21 33 72 22 86 9 7 6 -46.8% 4 16 13 2 3Q22 3Q23 9M22 9M23 3Q22 3Q23 9M22 9M23 P&C Medical - Total ■ P&C ■Medical - - Total KEY OPERATING HIGHLIGHTS Medical Insurance 3Q22 VS. - 3Q23 Gross premium written (MGEL) Combined ratio Number of individuals insured 14.6 101.0% 159,960 15.5 94.6% 170,512 Change y-o-y +6.4% -6.4ppts +6.6% 63.2 101.1% 159,960 P&C Insurance Gross premium written (MGEL) Combined ratio Number of policies written 38.2 76.7% 66,455 50.1 99.5% 87,146 +31.3% +22.8ppts +31.1% 105.0 79.6% 189,192 9M22 VS. ■ 9M23 Change y-o-y 75.8 +20.1% 95.5% -5.6ppts 170,512 +6.6% 129.7 +23.5% 89.7% +10.1ppts 242,194 +28.0% 60

View entire presentation