Investor Presentaiton
Overview of Fidelity Bank
Retail And Digital Banking Evolution / Progress Report
Number of Customer Accounts (#'m)
Savings deposits (N'bn)
8%
3%
17%
15%
5.3
5.7
5.8
4.5
3.9
Retail Risk Assets (N'bn)
2%
-1%
424.4
441.6
-16%
43%
53.8
53.4
54.5
44.8
37.6
4%
54%
28%
21%
178.6
228.0
275.2
2017
2018
2019
2020
Q1 2021
2017
2018
2019
2020
Q1 2021
2017
2018
2019
2020
Q1 2021
Mobile/Internet Banking Cust. (#'000)
Number of Debit Cardholders (#'000)
4%
21%
31%
11%
6%
4%
3,000
3,133
2%
38%
2,488
1,906
1,005
1,059
1,937
2,206
2,338
2,441
1,982
1,382
795
513
345
1,036
1,393
1,693
1,995
2,074
2017
2018
■Mobile Banking
2019
2020
Q1 2021
2017
2018
2019
2020
Q1 2021
■Internet Banking
5
*
Electronic Banking Penetration (%)
5%*
5%*
1%*
7%*
42.4%
47.4%
52.8%
53.7%
35.4%
2017
2018
2019
2020
Q1 2021
Approximated difference between 2 values
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