Investor Presentaiton

Lowering costs - e-billing & bad debts 100% 95% 90% 85% 80% 75% ENERGYAUSTRALIA E-BILLING UPTAKE 1.4 1.2 1 0.8 0.6 70% 0.4 JAN 15 JUN 15 DEC 15 JUN 16 JAN 15 Mail e-billing 18 RELATIVE PERFORMANCE OF MASS MARKET BAD & DOUBTFUL DEBTS AS A % OF REVENUE (BASE: DEC 2014) JUN 15 DEC 15 JUN 16 40% reduction of Mass Market Bad & Doubtful Debt as a % of Revenue in 18 months EnergyAustralia

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