BBVA Bancomer/2018 Annual Report

Energy The energy sources consumed by BBVA Bancomer at its facilities and as a result of its operations are divided into electricity (which is supplied by CFE and by a private company that supplies us with renewable wind energy), LP gas, natural gas and diesel. Unit 2016 2017 2018 Total electrical 261,238 239,917 power consumption 940,456 863,701 202,189 MWh 727,880 GJ Electrical power consumed per 5.78 5.40 4.44 MWh/employee occupant 156,722 146,673 164,155 Liters Total LP gas use 3,758 3,805 4,284 GJ Total natural gas 63,892 67,083 68,148 m³ use 2,690 331,810 2,753 2,820 GJ 200,451 279,990 Liters Total diesel use Scope: BBVA Bancomer Financial Group. 7,086 10,631 GJ 1. Total number of employees means the average number of employees of the BBVA Bancomer Financial Group, plus the average number of external personnel present in the Bank's buildings and branches in 2018. 2. In 2018, the average number of employees totaled 37,177, plus an average of 8,355 external employees, making a total of 45,532. 3. Figures at close of 2018. 4. Total electricity consumption at BBVA Bancomer's buildings does not take into account certain locations that fall outside the centralized collection agreement with CFE. Energy consumption at these buildings remains unknown, partly because the cost is included within the rent for the building. 5. At year-end, BBVA Bancomer had a total of 2,172 real estate assets. However, it had only 2,093 electrical power services arrangements. As there is no supporting documentation/information with which to estimate consumption at the remaining facilities, the Bank has provided an estimate of their energy consumption. The reduction in electricity consumption in 2018 when compared with 2017 is equivalent to the average amount of electricity consumed by 5,000 Mexican families over a whole year. Emissions reduction of more than 28,000 tons of CO2 equivalent thanks to the use of clean energies in 2018. During 2018, the Bank continued with the "Enel Green Power" program to provide wind energy to our network of branches and corporate headquarters. Results for 2018 were as follows: Project Electricity use from renewable sources 2017 2018 Units 14,321 54,074 MWh 194,666.4 GJ *Figures for 2017 on electricity consumption from renewable sources are from the month of September onward. 61 BBVA Bancomer/2018 Annual Report

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