Investor Presentaiton
Strong Foundation Enables Client-Focused RMS Digital Experience
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Leveraging enhanced digital footprint to transform the client
and user experience
Focus on elevating operational quality with high data
integrity, resilient infrastructure and elimination of manual
processes
Increased speed by managing projects in one integrated
platform for more efficient workflow
Provide clients with real-time, 24-hour access to scientific
project data, provision of quotes and order confirmations
Enabled self-service client capabilities across all areas of
RMS portfolio including online ordering for research models
Launched RMS e-commerce tools in 2Q23 with >10% of research
models orders in North America
Almost half of orders processed and confirmed in less than 1 second
Rollout underway in Europe
Charles River Laboratories (CRL)
Personalization
Resiliency
Quality
Digitization
Data
Connectivity
Experience
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