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Investor Presentaiton

QANTAS LOYALTY Contributes high value to Qantas Group Primary airline affiliation Global alliance affiliation FREQUENT FLYER QANTAS ΛΙΜΙΛ aeroplan multiplus 1 (Canada segment only) AIR CANADA TAM AIRLINES Smiles GOL Linhas aéreas inteligentes oneworld® Alliance Star Alliance oneworld® Alliance None Current membership base 10.7m² >5m 13.8m 10.3m Implied population 45.4% 14% penetration 6.8%3 5.1%3 FY14A Breakage rate <10% 12%4 17.8% 16.5% FY14A billings (A$m)5 1,306 1,3576 1,003 543 Source: Company Annual Reports, Bloomberg (share prices). 1. Data relates to Canada Segment only, which derives its revenues primarily from the Aeroplan program. Excludes Europe Middle East and Africa segment (which derives revenue primarily from Nectar and Nectar Italia programs, proprietary loyalty services, analytics and insights services) and US and Asia Pacific segment (which derives revenue primarily from proprietary loyalty services). 2. As at 1H15 3. Calculated based on population of Brazil. 4. Weighted average breakage rate of AIMIA. 5. Using average exchange rate for relevant financial year149 6. Billings relating to the sale of Loyalty Units.
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