Investor Presentaiton

FULL DIGITAL EXPERIENCE TO OUR BUSINESS CUSTOMERS BUSINESS MBANK/IBANK STATISTICS* Number of active users* ** THOUSANDS Number of transactions +28.9% +8.1% MILLIONS +39.2% +25.8% 2.6 41 2.5 38 2.2 2.1 36 1.9 34 32 1111 2Q20 3Q20 4Q20 1Q21 2Q21 2Q20 3Q20 4Q20 1Q21 2Q21 c.825k Transactions per month Transactions offloading rate 96.7% 96.1% 96.5% 96.7% 96.7% 1,124,147,437,000 New financial mobile application launched 63.7% 236994.000 0000 In 1921 KYALATE OB 05.03592 2Q20 3Q20 4Q20 1Q21 2Q21 01.08 *Information on this slide depicts the usage of internet and mobile banking platforms by legal entities **Active user - at least one login in the past three months Customer Satisfaction Score 17

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