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Investor Presentaiton

60 60 Hong Kong: Intact demand drivers for Chinese Mainland customers MCH visitors' intention for financial products Any insurance products¹, % CI insurance, % Medical & hospitalisation insurance, % Likely to acquire in N12M - Any type Likely to acquire in N12M - Most likely type 89 55 86 7875 91 8583 34 41 61 49 61 91 58 49 76 70 67 6867 27 59 55 56 52 5456 50 47 38 Q2 2019 Q3 2019 Q4 2019 Q2 2020 Q4 2020 Q2 2021 Q4 2021 Q2 2022 Q2 2019 Q3 2019 Q4 2019 224 44 28293129 Q2 2020 Q4 2020 Q2 2021 Q4 2021 37 13 171213 8 14 Q2 2022 Q2 2019 34 Q3 2019 u Q4 2019 Q2 2020 Q4 2020 Q4 2021 00 Q2 2021 Q2 2022 MCH visitors' preference for medical treatment Minor illness, % MCH visitors' preference for medical treatment Critical illness, % 88 82 83182 80 79 71 9 19 1515 131212 12 3433 34 31 30 28 26 22 65 75 59 6061 66 54 59 2 55 2 6 1 2 2 2 3 3 * ** 77 5 2 5442 6 5 4 1 223 3 1 * * Chinese Mainland Hong Kong Taiwan Other Asian countries None of the above Chinese Mainland Hong Kong Taiwan Other Asian countries None of the above ■Q3 2019 ■Q4 2019 ■Q2 2020 Q2 2019 ■Q3 2019 ■Q4 2019 Q2 2020 ■Q2 2021 ■ Q4 2021 ■Q2 2022 ■Q4 2020 ■Q2 2021 ■Q4 2021 ■Q2 2022 Note: Based on our 2Q 2022 MCH Sentiment Q2 2019 ■Q4 2020 Tracker conducted through an online survey. Survey results are based on sample size of 450. 1. Any insurance products refers to insurance with coverage in the event of death, CI, Medical & hospitalization insurance and savings insurance.
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