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Investor Presentaiton

1. 2. Robust KPI Performance YoY Growth in Clinicians in Service (CIS) Net Revenue Retention¹ 43% 41% 43% 48% 47% 133% 130% 129% 126% 136% 148% 157% 125%2 Q3 2022 Q4 2022 Q1 2023 Q2 2023 Q3 2023 Q1 2022 Q2 2022 Q3 2022 Q4 2022 Q1 2023 Q2 2023 Q3 2023 Dollar-based NRR is derived from current period revenue including any expansion or new services and is net of contraction or churn compared to the previous period one year ago, but excludes revenue from new Health Enterprises for the current period. 125% is world class per Gainsight (https://info.gainsight.com/rs/231-EAT-840/images/2021-GS-NRReBook.pdf) 16
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