Investor Presentaiton

Inventory optimization action plan | ongoing Systems Streamlined three different ERPs into one comprehensive ERP (Oracle V16) for all operating countries. Enables timely visibility on inventory levels for all countries ■ Facilitates decision making process Provides detailed analysis on terminal stock Allows timely update of physical count Implemented CCTV surveillance across all stores. Policies & Procedures Developed and drafted with PwC updated policies and procedures including workflows to all touchpoints. Drafted and implemented shrinkage policy defining accountability of stock shortage allowing maximum exposure of 1% of sales FY21-22 target to perform bi-annual physical count Revisited ageing policy and procedure with target implementation by Q2 FY22 Logistics Consolidated three different warehouses into one single location Currently implementing WMS in the new location ■ On target to close the Dubai warehouse by end of March. Digitalization/Technology Post ERP stabilization, the Company will explore further enhancements by implementing latest technology: ■ RFID ■ Auto replenishment ■ Efficient stock-taking using dedicated applications ■ OTB enhancement Revisiting agent policies Fawaz Abdulaziz Alhokair Co. Investor Presentation 41

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