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Investor Presentaiton

Convergence, the bedrock of our strategy Convergent B2C customer base in million % of broadband B2C customer base France* Spain Poland 5.85 2.99 2.95 2.96 3.00 3.01 1.50 5.84 1.48 5.82 85% 85% 1.44 66% 54% 5.80 5.80 1.41 1.39 55% 63% Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 Q1 20 Q2 20 Q3 20 Q4 20 Q1 21 € 1.8bn Convergent services revenues in Q1 2021 -0.4% yoy Churn improvement with convergence in Q1** -4pts Quarterly convergent ARPO, in €/month in Q1 €68.8 -0.1% yoy, cb -4pts €53.3 -8.4% yoy Number of mobile lines per convergent offer (Q1 yoy growth) 16 1.68 +0% yoy * Open customers only 2.02 +2.9% yoy (11) Churn differential between convergent B2C customers and total fixed BB B2C customers ***YoY evolution calculated in local currency -1pt €24.1 +4.6% yoy*** 1.88 -0.3% yoy
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