Investor Presentaiton

Digital Progress: All-Bank Canada: Progress across all key metrics as customer adoption of Digital continues. Pacific Alliance: Continued digital progress with steady increase in digital and mobile customers across all countries. DIGITAL ADOPTION (%) +6% ACTIVE 7,524 8,073 8,733 8,551 9,045 6,316 DIGITAL USERS +220 bps ( %23' 0 0 0 ) +43% 56% 59% 58% 61% 50% 2019 2020 2021 2022 Q3/22 Q3/23 43% +1,760 bps +9% 2019 2020 2021 2022 Q3/22 Q3/23 ACTIVE 6,727 7,496 7,938 7,283 5,903 DIGITAL SALES (%) MOBILE USERS ( %23' 0 0 0 ) 1 4,513 +410 bps +76% 2019 2020 2021 2022 Q3/22 Q3/23 +110 bps 50% 50% 54% 42% 36% 28% +2,590 bps SELF-SERVE TRANSACTIONS (%) 89% 92% 92% 92% 93% 81% +1,210 bps 2019 2020 2021 2022 Q3/22 Q3/23 2019 2020 2021 2022 Q3/22 Q3/23 Definitions Digital Sales (% of retail unit sales using Digital platforms, excluding auto, broker originated mortgages and mutual funds) Digital Adoption (% of customers with Digital login (90 days) / Total addressable Customer Base) Digital Users: # of customers who logged into website and / or mobile in the last 90 days Mobile Users: # of customers who logged into mobile in the last 90 days Self-serve Transactions: % of Financial transactions through Digital, ABM, IVR 12019 uses historical estimation based on available mobile user data for Colombia and Chile 14

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