Investor Presentaiton
Strategic priorities - looking ahead
Ausgrid's vision is to be recognised locally and globally as a leading energy solutions provider. Our key priorities for
FY21 and beyond are outlined below.
Strategic priority
Actions
Live our values
Promotion and maintenance of a strong safety culture and safety performance
•
Operational improvements for safety
Transform the way we
work
•
Foster community
trust
Shape our future
•
Z
Grow PLUS ES
Better
Ausgrid Together
•
°
•
Streamlining processes in operations and back-office
Continuously improving customer experience through web and contact centre services enhancement
Core focus on business productivity enhancements through people, process, information and technology-enabled ways of working
across operations and back-office processes - refer to following page for further details
Improve our customer service and reputation with key stakeholder and customer groups
Achieving favourable regulatory outcomes, through actively influencing customers, communities, policy makers, regulators and key
stakeholders
Promoting the uptake of Distributed Energy Resources (including electric vehicles)
Taking a leadership role in tariff reform
Using the Taskforce on Climate-related Financial Disclosure Framework to address climate change impacts
Bolstering our storm response protocols and developing a resilience capex uplift plan
•
Continue to scale in the growing metering market including data services
Pursuing modest growth opportunities in electrical and telecommunications infrastructure
Delivering operational excellence - right first time, every time
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