2021 ESG Report

05 2021 ESG Report About Us CSRC Bank was reformed in November 28, 2001, and is the first joint stock rural financial institution in China with more than 60 years of history, and is listed on the Shanghai Stock Exchange in September 30, 2016 (Stock Code: 601128). According to the latest ranking published by the British magazine Banker, CSRC Bank was selected as the global bank brand value and the global strong banks "double TOP 500". 常熟银行 CRCBANK 06 The Explorer of Rural Financial Reform Adhering to the exploration spirit of "dare to break, dare to try, dare to do", we have achieved the goal of starting from Changshu to laying out the province and radiating the whole country and took the lead in going out of the registered place to carry out cross regional operation. The company set up its first non- local sub branch in Haimen city, Jiangsu Province in 2008, currently with 10 regional cities in Jiangsu Province; We were the first to introduce the state- owned bank, Bank of Communications, as a strategic investor and became the largest shareholder, and to participate in seven rural financial institutions. The Adherent of Small and Microfinance Firm market positioning of "supporting agriculture and supporting small businesses", set up a small and micro loan franchise institution based on business division in 2009 to create a professional, replicable and industry-leading micro loan core technology and serve 390,000 loan customers. Of all the loans, more than 65% of the credit funds are used to support SMEs, more than 70% of the credit funds are invested in agriculture related fields, and nearly 80% of the credit funds serve the real economy. The Trendsetter of Capital Market Benefiting from the position of the differentiated market, profit growth ratio, bad loan ratio, provision coverage ratio and other indicators of CSRC Bank have remained at the forefront of the listed bank segment since its listing. Stock valuation levels are among the top in the industry. For four consecutive year, CSRC Bank has been ranked 1st in the assessment system of the Tuoluo of China Banking Association among the country area rural and commercial banks. The Practitioners of Rural Bank Based on the exploration and practice of Inclusive Finance, relying on the initiation of the establishment of rural banks, copy and promote the "CSRC micro loan model". Over the past 14 years, CSRC bank has successively initiated the establishment of 31 "Xingfu" rural banks in Hubei, Jiangsu, Henan, Yunnan and Hainan. On September 19, 2019, Xingfu Village Bank Co., Ltd., the country's first investment management village bank initiated by CSRCC bank, officially opened in Haikou City, Hainan Province. In the future, we will never forget our initial heart and the mission is on the shoulder. Under the guidance of Xi Jinping Thought on Socialism with Chinese Characteristics for a New Era, CSRC Bank will not forget the original intention of "supporting agriculture and supporting small businesses", bearing in mind the mission of "Inclusive Finance, Responsible Bank", forge ahead, do pioneering work, better assume the responsibility of the main force of rural finance in the new era, and strive to build a first- class listed agricultural and commercial bank with distinctive characteristics! Company Culture Vision Rural finance leader Mission Inclusive finance, responsible bank Core Values Inclusive finance, responsible bank Enterprise Spirit Reflective optimism, courageous innovation Management Philosophy Compliance responsibility and keep improving B Business Idea Focus on small and medium, flexible and efficient Development Concept Dare to explore, steady development Talent Concept All rivers run into sea, employee first Service Notion Mind the people's livelihood, customer's first choice

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