Investor Presentaiton
Three Strategic Priorities
Transform
the Bank
Transform the Bank
5.3
Serve Customers
Brilliantly
Grow Sustainable
(no.1)
Profits
•
•
•
Culture
H1 2018 Progress
Systems
Organisation re-design to create a leaner, flatter business is well advanced
Phase 1 of Core Banking Programme completed in April 2018, delivering a
single customer record for over 2 million customers across all products
Expect first end-to-end use of new Core Banking platforms in H2 2018 with a
pilot launch of personal loan and deposit origination
Ambition, purpose and values firmly embedded in organisation with over 6,000
colleagues attending 50 culture roadshows
Business Model
Target outcomes
Cost base to reduce to c.€1.7bn
in 2021
Absolute cost level declining year-
on-year to 2021
•
Income growth
Strengthened culture
Bank of Ireland Group
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