Investor Presentaiton

Our Progress Technological leadership in IP networks Differentiated offerings Target 33 mln HH passed by fibre by 2016YE Results Multiplay Best-in-class customer service SLA improve- ment New products pipeline Self- service platforms 2 Rostelecom Organisational transformation Centralisa tion of functions Customer -oriented approach Efficiency improvement Procurement optimisation >RUB 2.5 mln of revenue per employee in 2018 29.5 mln HH passed by fibre as of 9M 2015 3Play & OTT launched MVNO with T2-RTK soon 2x decrease in repeated call share Share of distant channels: 15%/30% in sales/care Back-office function centralisation Transition to segment- based model RUB 35 bln procurement savings RUB 2.0 mln revenue per employee 6

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