H1'22 Financial Results and PagoNxt Highlights
H1'22 Summary
We continue to make structural changes to our operating model, driving
sustainable efficiencies and mitigating the effects of overall higher inflation
Costs by region
Efficiency ratio
H1'22 vs. H1'21
In real terms¹
H1'22
YoY change
Group
+5% >>>
-4.1%
Group
45.5%
-0.2pp
Europe
-1%
>>>
-6.8%
Europe
48.5%
-3.9pp
North
North
America
+5% >>>
-2.5%
America
46.6%
+3.4pp
South
America²
+16%
-1.1%
South
America
35.3%
+0.8pp
Digital
DCB
+2%
>>>
-2.9%
Consumer Bank
DCB
Digital
Consumer Bank
48.5%
-0.3pp
·
Focus on efficiency with the aim of maintaining costs below inflation
Improved efficiency ratio in Europe (-3.9pp to 48.5%) benefitting from our transformation process. In real terms, decreases in all countries
North America: in real terms, strong decrease in the US while Mexico up due to salary agreements and investments in digitalization
South America affected by salary agreements. Slight fall in real terms, with outstanding efficiency in the region. Of note, Brazil (c.30%)
Santander
Note: changes in constant euros.
(1) Excluding the impact from average inflation.
(2) South America excluding Argentina: +10.5%, +0.5% in real terms.
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