NBB's Sustainability and Financial Performance

Key highlights of NBB's sustainability journey Sustainability Pillar: Customer Centricity Retail Digital Banking 68.7% 23%* of all new accounts were opened digitally Digitally registered retail customers 87%* 237%* ***48%** Total digital users on "Points" 370%* "New to Bank" customers onboarded digitally Total points awarded to customers Total value of points redeemed to customers Compared to December 2022 Licensed by CBB as a conventional Retail Bank. 18 NBB البحرين الوطني

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