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Investor Presentaiton

Underlying profit before tax of €935m Total income FY 20171 (€m) FY 2018 (€m) 3,049 2,805 - Net interest income 2,248 2,146 - Other income (net)* 801 659 Operating expenses (before levies and (1,900) (1,852) regulatory charges) - Operating expenses (1,796) (1,739) Transformation Investment charge² (104) (113) - Levies and Regulatory charges (99) (101) Net Impairment (losses) / gains (15) 42 • Share of associates / JVS 43 41 Underlying profit before tax 1,078 935 Non-core items (226) (100) Profit before tax 852 835 *Of which additional gains 74 9 Net interest margin (NIM) 2.29% 2.20% Cost income ratio³ 65% 65% Adjusted ROTE4 6.9% 7.2% Bank of Ireland 2018 Results Announcement Net interest income of €2,146m, reduction of €102m vs. 2017 reflecting lower NIM (2018: 2.20%) primarily due to lower liquid assets income, cost of securities issued in advance of TRIM and MREL during 2017 and UK competitive pressures Other income of €659m includes: Sustainable and diversified business income of €672m, increasing from €662m in 2017 Additional gains, valuation and other adjustments on financial instruments - net charge of €13m (2017: net gain of €139m) Operating expenses (before levies and regulatory charges) of €1,852m; reduction of €48m (3%) vs. 2017 Net impairment gains of €42m, reflecting positive economic environment in Ireland and effectiveness of our NPE resolution strategies Non-core charge of €100m primarily related to costs associated with the Group's restructuring programme 1 Comparative figures have been restated to reflect the impact of the reclassification of €7 million of costs from the Transformation Investment charge (formerly the Core Banking Platform Investment charge) to Operating expenses (before Transformation Investment and levies and regulatory charges) for 2017 2 Transformation Investment charge was previously disclosed as 'Core Banking Platforms Investment', it has been updated for the twelve months ended 31 December 2018 to include the broader scope of Transformation covering Culture, Systems and Business Model 3 See Slide 55 for calculation 4 See Slide 56 for calculation Bank of Ireland 17
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