Investor Presentaiton
2
Key Business Initiatives in 2017
DETSKY MIR
RETAIL
CHAIN
Enhancement of
the private label
assortment in all
categories
Share of private labels has grown
in each of the four sales categories
■ Share of private labels in the total sales increased
from 24% to ~27%
Focus on toys private labels supporting traffic and
margins
Share of private labels in revenue
2016
2017
Toys
8%
10%
Mobicaro
Diapers
1%
4%
baby Gi
Fashion
75%
79%
■ Successful introduction of the diapers private label
BabyGo
Baby Go
Large items
33%
46%
Other goods
22%
27%
Tombi
Direct imports
sourcing for
branded products
Number of private labels in fashion category
reaching 29 (incl, 4 brands launched in 2017)
■ Significant shift towards direct imports vs. purchases
from distributors / intermediaries, incl. toys category
Share of direct imports in toys grew from 1% in
2016 to 6% in 2017
■ Positive impact on the profitability in line with the
private label products
Toys share of private labels and direct imports
16%
9%
10%
8%
6%
1%
2016
2017
■Direct imports
■Private label
Ongoing upgrade
of the online
platform and
customer offering
New Composite Customer Service Level KPI
introduced for each delivery channel and call center, incl.
-
"Ideal Instore" initiative targeting 90% of online
orders to be ready for collection within 1 hour after
placement (vs 45% in 4Q'17)
Upgraded "In-store pickup"1 functionality reaching
56.2% of online sales for full year 2017
_
■ Improved focus on UI/UX – full re-design of the
"Customer Cart / Check Out"
1 Upgraded "In-store pickup" implies that online assortment that are not presented in offline stores can be dispatched from Detsky Mir warehouse and delivered via the Company's logistics system to any store of the chain
preferred by customer. Implemented in Oct-2017
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