Investor Presentaiton
WE HAVE A CLEAR STRATEGIC AMBITION
WHY WE ARE HERE
To serve customers well and help our communities prosper
WHO WE ARE HERE FOR
Colleagues
Trusted professionals that are proud to be a part of NAB
WHAT WE WILL BE KNOWN FOR
nab bnz
UBANK
JBWere
Customers
Choose NAB because we serve them well every day
Relationship-led
Relationships are our strength
1. Exceptional bankers
2. Unrivalled customer value
(expertise, data and analytics)
3. Truly personalised experiences
Easy
Simple to deal with
1. Simple products and experiences
2. Seamless everything just works
3. Fast and decisive
Safe
Responsible & secure business
1. Strong balance sheet
2.
Leading, resilient technology and
operations
3. Pre-empting risk and managing it
responsibly
Long-term
A sustainable approach
1. Commercial responses to
society's biggest challenges
2. Resilient and sustainable
business practices
3. Innovating for the future
WHERE WE WILL GROW
Business & Private
Clear market leadership
HOW WE WORK
Corporate & Institutional
Disciplined growth
Personal
Simple & digital
Excellence for
customers
Grow
together
Be
Own it
respectful
BNZ
Grow in Personal & SME
MEASURES FOR SUCCESS
Engagement
UBank
New customer acquisition
NPS
growth
ā
Cash EPS
growth
%
ROE
National
Australia
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