FY2023 M25+ Progress: Enhancing Digital Banking

1Q FY2023: Focus on Revenue and AQ Management; Targeted Investments Income Growth Balance Sheet Management Investment/ Cost Expenditure 12 Asset Quality Management • Focus on growth opportunities across consumer and business segments within ASEAN franchise: 。 Double down on CFS franchise business i.e.: mortgage, RSME and SME+ across universal markets 。 Deepening account planning across segments, products and countries for Global Banking 。 Expand regional wealth management penetration and strengthen Islamic wealth management proposition in home markets 。 Deploy sustainable financing and decarbonisation solutions to customers • Maintain strong liquidity position to support asset growth. Continue RWA optimisation initiatives to maintain robust capital levels . • Not engage in deposit price-competition but rather, defend CASA balances tactically amidst intense deposit competition and pricing war, especially in Malaysia • Potential NIM compression of between 5 bps and 8 bps • Strategic investments to enhance IT capabilities, integrate ecosystems within and beyond banking, and drive regional cross-selling synergies aligned to M25+ . • Group CIR to potentially increase up to 47.5%, taking into account the higher union-related CA expenses arising from its recent conclusion • Focus on asset quality recovery efforts and enhanced asset quality management towards achieving a sustained lower net credit charge off (NCC) rate • FY2023 NCC rate guidance of between 35 bps and 40 bps, with the possibility of an upside revision in second half • Monitor health of residual loans under repayment assistance programmes across key markets Sustainable Shareholder Returns • Group ROE guidance of between 10.5% and 11% in FY2023, as revenue is expected to be impacted by slowing global growth and compressing NIMs from higher funding costs as well as cost spend on strategic investments and higher union-related CA expenses Maintaining our 40%-60% dividend payout policy while prioritising higher cash component to reward shareholders and optimise capital • 7

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