New Business Organisation

BNP PARIBAS BNL Grupp BNP PARIBAS Developing a Common Culture of Success OUR VISION "Our ambition is to become a model for our shareholder for our customers for our employees" OUR OBJECTIVES Ambition and balance 1 A leader 1 Top 3 in the market in terms ■ Market share - ROE of volumes and profitability 2 A reference 2 Cost income < 40% ■ Quality of services - Ethics 3 A social model 3 Employee turn-over < 3% ■ Values - Company climate International Retail Banking and Financial Services 119

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