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Investor Presentaiton

BIENVENIDO A PATIO SANTA FE @@@@@@ @ @nieg INVESTING IN NEW UNITS With the confidence we have in the growth opportunities existing in the countries where we operate, we decided to continue extending our value proposition. During the year we invested 14.0 billion pesos in 235 new units from the different business formats, representing a 7.1% increase in installed capacity, as compared to the previous year. In this way we were able to take our value proposition to 36 new cities and now be present in a total of 540, with 2,861 units throughout Mexico and Central America and a total sales floor of 71.2 million square feet. INVESTING IN SUSTAINABLE INFRASTRUCTURE CENTERS INVESTING IN INFRASTRUCTURE FOR THE DISTRIBUTION CENTERS During 2013 we implemented multiple investment projects that helped make our logistics operation more efficient and increased our distribution capacity to our stores and clubs. We opened three new distribution centers in the metropolitan area of Mexico City, which serve over 100 clubs and optimize the receiving flow from suppliers and the transfer of merchandise among distribution centers. Programs were implemented to optimize the use of our trailer fleet without affecting our operations. Each of our units is equipped with GPS, thereby improving the traceability of the vehicles for better decision making. We have automated more processes, making it easier to increase our response capacity during periods of high volume and to ensure merchandise arrival, for more successful shopping seasons. If we are to continue growing sustainably without having our operation impact the environment, it is essential that our growth strategies consider reducing water and energy use, optimizing waste management, promoting environmental sustainability throughout the supply chain, and promoting care for biodiversity. With this in mind, in 2013 we invested in several activities in Mexico, such as increasing the number of water treatment plants to 642, producing 7.9% reduction in comp-store water use, as compared to 2012. Doors were installed on refrigeration display cases in our units in Mexico, and we modernized our lighting system by installing LED technology, reducing energy use by 61 million kWh, which represents a savings of 3.3% over 2012. A new wind energy plant began operations in Tehuantepec, with the capacity to provide energy for 886 units. We also promote the best sustainable practices of our suppliers that reduce the use of raw materials and increase the use of recycled and renewable ones. Strategies, policies and procedures guaranteeing biodiversity protection during construction stages and throughout the operating life of our units have been put into place. In 2013 we invested in several activities in Mexico, such as increasing the number of water treatment plants to 642, producing 7.9% reduction in comp-store water use, as compared to 2012. 2013 Financial and Social Responsibility Report 32
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