Investor Presentaiton slide image

Investor Presentaiton

Opening up a world of opportunity Our Strategy Asia Wealth Digital Business Services Financials We recognise some fundamental shifts and have aligned our strategy accordingly Lower for longer interest rates globally The digital experience economy as a new norm Increased focus on sustainability Evolution of major interbank rates 11, % Digital banking usage up -30% 12 % customers increasing digital usage, mid-2020 vs. pre-Covid-19 Green, Social and Sustainability (GSS) bond market14, $bn 3.0 US UK - HK 80% Mobile Online 60% 40% 2.5x 445 261 179 Industry - Avg 1.5 20% 2018 2019 2020 0% US UK China India GSS share of Global 2.7% 3.6% 5.0% 125% 253% DCM14 0.0 2018 2019 2020 2021 HSBC increase in HSBCnet mobile downloads13 increase in HSBCnet mobile payments13 Companies with disclosed climate action targets 15 228 5x increase ➤ 1,106 Our response Accelerate shift towards fee income and improved cost efficiencies Our response Increase investments in technology across customer platforms Our response Ambitious Sustainable Finance support for our clients and to be a net-zero bank 18
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