Investor Presentaiton
Canadian Banking
Top 3 bank in personal & commercial banking, wealth and insurance in Canada
Canadian Banking provides a full suite of financial advice and banking solutions, supported by an excellent customer
experience, to Retail, Small Business, Commercial Banking, and Wealth Management customers. Canadian Banking also
provides an alternative self-directed banking solution to over 2 million Tangerine Bank customers.
Retail
55%
REVENUE MIX1
$3.6B
Commercial
18%
Residential
Mortgages
60%
MEDIUM-TERM FINANCIAL OBJECTIVES
Target²
2019 3,4.5
AVERAGE
LOAN MIX1
Net Income Growth6
7%+
+2%
$358B
Productivity Ratio
<49%
49.4%
2%
27%
Credit Cards
CB ex Wealth
21%
<45%
45.4%
Wealth
17%
Business and
Government Loans
Personal
Loans
Wealth
<65%
61.6%
STRATEGIC OUTLOOK
Improve Sustained Business Performance: Invest to grow our higher ROE businesses, including Business Banking, to deliver consistent
and stable long-term earnings growth
⚫ Instill a Winning team Culture: Engage employees through a RESULTS (Revenue, Earnings, Simplify, Urgency, Listen, Trust, Support)
focused culture
Superior Customer Experience: Develop deeper household relationships for our customers across Canada by providing differentiated
focus and service to those who are most loyal and engaged
Scale our unique partnerships and assets: Leverage our long-term partnerships and assets like MLSE, Scene and Wealth businesses to
generate growth across our division
For the three months ended October 31, 2019; 23-5 year target; 3 Adjusted for Acquisition-related costs, including integration and amortization costs related to current acquisitions, and amortization of intangibles related to current and
past acquisitions; *Reflects adoption of new accounting standard, IFRS 15; 5 For the twelve months ended October 31, 2019; 5 Attributable to equity holders of the Bank
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