RBL Bank Financial Performance Update
Deepening Technology, Digital and Analytics
6
Digital
Channels for
Corporate
Customers
1
Digital
Onboarding
Stack
Digital KYC
Platform
2
•
7
Partnerships
Payments
Digital
Channels for
3
•
Platform
Retail
Customers
Digital
Channels
for Financial
Inclusion
apno ka bank | RBL Bank
4
•
Enabling Digital Experience to Customers
Central dedicated unit focusing on building Digital Journeys
for existing and new products of the Bank
Platform approach: Build common customer interfacing
platforms to aid digital journeys for e.g., unified KYC
platform, payments platform, rule-based engines for
customer assessment for lending use cases
Intuitive design to reflect changing customer needs and
market benchmarks
Synergize existing infrastructure and contextualise new
product variations
Facilitate Cross Sell and Up-Sell through omni-channel
delivery network
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