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BOOHOO GROUP PLC ANNUAL REPORT AND ACCOUNTS 2021 AGENDA FOR CHANGE John Lyttle CEO 4 MAY 2021 / STRATEGIC REPORT | 5 21 66 From the meetings in which I have been involved, I have no doubt about the determination of all at boohoo to address the issues in respect of which it has been criticised and both to promote and embed a new way of working. boohoo has enthusiastically embarked upon and pursued a review of its supply chain and has initiated improvements by way of learning and development in relation to responsible purchasing practices. It has visualised the high standards to which it aspires in every aspect of its business and is taking steps to bring them into being not least through its newly established charitable trust and the development of Thurmaston Lane in Leicester as a factory and training academy." Sir Brian Leveson PC, FORMERLY A COURT OF APPEAL JUDGE. In July 2020, allegations emerged of poor and potentially illegal practices by garment manufacturers in Leicester, some of which supplied clothing to the boohoo group. I am proud to lead a business that, instead of choosing to walk away from the allegations, took the immediate decision to do everything within its power to address them and play its part in rebuilding a thriving garment sector in the heart of the UK - a sector that provides good employment and makes a significant contribution to the local and UK economies. We took the allegations of malpractice and poor working conditions extremely seriously and immediately launched an in-depth investigation. We appointed senior barrister, Alison Levitt QC, to conduct a thorough review of the supply chain in Leicester with a particular focus on the treatment of workers. As of our part commitment to deal with these issues in an open and transparent manner, the group published Ms Levitt's report in full. On receipt of the report, we launched our Agenda for Change, a programme to ensure that we resolve the issues identified in Leicester and accepted all 17 recommendations from the Levitt report. In the eight months that have passed since publication, my team has showed outstanding leadership and driven significant change, and are on track to deliver against all of Ms. Levitt's recommendations; these are outlined in this section. The changes we have made are creating a much stronger, more transparent and more sustainable business that will benefit everyone involved in the garment industry and the UK economy. GOVERNANCE AND CORPORATE RESPONSIBILITY go Strengthening our internal governance structures was one of Ms Levitt's key recommendations and we have made a number of new appointments to ensure that our business continues to from strength to strength. External appointments include Shaun McCabe, an independent non-executive director, who is leading the group's Risk Committee, and former High Court Judge, Sir Brian Leveson PC, who has been appointed to provide independent oversight and governance of the Agenda for Change programme. Internally, responsibility for oversight of the group's supply chain and sustainability programmes sits within the group's ethical trade and sustainability teams. Since July 2020, we have made a number of strategic appointments in this team including: • Director of Responsible Sourcing & Group Product Operations . Head of Sustainability . Head of Ethical Product Compliance • Head of Ethical Compliance . Head of Product Operations . Senior UK Ethical Compliance Manager INCREASED TRANSPARENCY has: In September, the group committed to operating in a more open and transparent way. Following the publication of the full Alison Levitt QC report in full, the group volunteered and subsequently appeared in front of the UK's Environmental Audit Select Committee in December 2020 published and will continue to publish every report that Sir Brian Leveson PC produces for the group's board proactively and regularly updated a broad of stakeholders including range No. 10, the Secretary of State for Business, the Chancellor of the Exchequer, the Secretary of State for International Trade, the Shadow Cabinet, local MPs, local NGOs and many government, other interested parties published its UK supply chain and a new sustainability strategy in March 2021, and has committed to publishing the full international manufacturers list in September 2021 20 20

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