Emirates NBD Q1 2022 Financial Results
Leader in Digital Banking and Innovation
liv.
Liv. is now over 640,000 customer strong in UAE & KSA, making it
the largest digital lifestyle bank in the region.
• Liv. has expanded its product offering to add 2 products:
• Liv. USD account: Keeping investors in mind, Liv. USD account
allows customers to save in USD with attractive interest rates
and transfer funds globally to their investment platforms for free.
• Liv. Cash: One-click overdraft facility for customers to meet their
short-term needs.
• Liv. has also launched Liv. Young, the region's first banking app
and debit card for kids aged 8-18 years. Liv. Young helps kids build
good money habits with features such as saving with goal
accounts, tracking their spends, and earning by completing tasks/
chores assigned by parents.
• Liv. Prime (the first lifestyle-banking subscription plan in the
region) and Liv. Sure (General Insurance products) continue to be
strong revenue generators for Liv.
Key Digital Developments
• 90% of all face-to-face card payment transactions now 'contactless' through
Mobile wallet
• An enhanced tablet banking solution for new credit card sourcing was launched
• Launched DEWA IPO portal on Emirates NBD website with real time direct
integration with Dubai Financial Market (DFM)
• A self-service tablet banking proposition for account opening was rolled out in
KSA
Transactions via digital
channels
Eligible Retail Business
customers digitally active
Eligible Corporate clients
opting for digital platform
96%
2021
84%
2021
98%
85%
Q1 2022
Q1 2022
91%
2021
91%
Q1 2022
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