1Q 2022 INVESTOR PRESENTATION slide image

1Q 2022 INVESTOR PRESENTATION

Retail Focus on building two customer franchises Focus to date Wealth Segments Acquisition focused on classic segments Future Focus Gold, Platinum, Diamond, and Private segment customers driving majority of deposits Digital capabilities to acquire customers Initiatives Completed to Date: Key 1/18 initiatives completed 6% 1Q 2022 INVESTOR PRESENTATION Digitally-savvy Affluent and HNW 2 Digitally-savvy Youth 3 مصرف الإنماء alinma bank Customer experience and operational excellence Alinma Retail Vision Experienced professionals and self-employed Saudis 35-50 year-old customers, in the wealth segment... Drive growth in deposits Young Saudi professionals and University students 18-35 year-old customers, in the wealth segment... Drive growth in Financing Reinvent the experience and improve multi- channel delivery Enhance experience around digital journeys and in-branch services Elevate customer engagement through tailored services and products "Be the most digitally advanced, fastest, and most convenient Retail Bank in KSA" Launch of New Tailored Products New Operating Models and Effective Processes Distribution Expansion Improved Turnaround Time Achievements 1Q 2022 Retired segment Land & Buyout Construction Mortgage Buyout Non-REDF self construction Dedicated Enhanced Improved self finance branch application credit team processes stage for PF +7 +7 -25% -22% Digital Zones New ATMs Personal Finance Home Finance 11/49
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