Investor Presentation - Q3 FY22

Responsibility towards community Project "Sashakt", an initiative by HomeFirst to empower the households to uplift these households and bring an all- around improvement in their social, economic, and health of migrant factory workers living in Narol (Ahmedabad). "Mahila Shram Shakti Kendra", an initiative by HomeFirst in Ahmedabad & Surat to empower the women migrant workers facing extreme vulnerabilities. સાડ C AC 21215 Exp homefirst Commitment towards community • 66 oxygen concentrator machines made available to help 173 covid affected patients. 960 foodkits distributed to covid impacted families across 5 cities of Surat, Ahmedabad, Rajkot, Ghaziabad and Mumbai. Donations to Seva Hospital (Surat), Satya Sai Hospital (Ahmedabad), Rajkot Cancer Society (Rajkot), Tata Memorial Hospital (Mumbai) and PM's National Relief Fund Facilitation of 1296 migrant workers back to workplace from Orissa to Gujarat for Power Loom industry, etc. • Responsibility towards employees Certified as "Great Place To Work" by GPTW Institute for 2 successive years. Employee Training and Development Formal talent pipeline development strategy. During the period 9MFY22, 2857 manhours of training vs 4100 in 9MFY21 to employees though various courses. In FY21, provided 4770 manhours of training. Employment & Labour Practices Adopted policies for creating a safe and conducive as well as inclusive work environment for its employees: HR Policy • Equal Opportunity Policy Parental Leave Policy. This is reflected in the diverse employee base consisting of ~29% women overall . 55% women at head office 20% women in senior management. Human Rights, Health & Safety Employee Development and Wellbeing: We have conducted programs for Financial, Emotional and Physical wellness (50 Nos) for our employees. Progress on Social Development Responsibility towards customers Customer Satisfaction Customer focus: Playing a key role in Financial inclusion by facilitating affordable home loans and empowering women borrowers. EWS and LIG customers account for more than 75% of AUM. Feature rich mobile apps to provide seamless service and to track NPS score as a feedback mechanism. Our NPS score for Q3FY22 is 78. Prepayment facility provided on the Customer App to "nudge" customers towards prudent finance management. 76% of active customers are registered on HomeFirst Customer Portal App. Android Rating is 4.1 (18Jan'22). Helped 27052 customers to claim PMAY subsidy. Received Rs 664 Crs till date as PMAY subsidy which was credited to customers account. Grievance Redressal Policy is in place to receive and respond complaints. to Link: customer https://homefirstindia.com/policy/complaints-grievances/ Investor Presentation -Q3 FY22 19 homefirst We'll take you home

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