Investor Presentaiton
Delivery in 2022
Energise - Inspiring a dynamic culture
Key highlights
♦ Simplification - through delayering and de-duplication of
management structures; focus on improving employee
efficiency by rewiring work processes (+6% vs. sector
benchmark45)
Diversity - we are delivering on our commitments but striving
for more; 36% of enterprise critical roles 46 are now held in Asia
Employee engagement index48
%
୮
+1.0ppts
7
72.0
73.0
Strategy
4022 results
Appendix
Female leaders 50
In senior leadership roles, %
୮
31.7%
+1.6ppts
7
33.3%
◆ Learning - significant focus on sustainability, digital, and data
Strategy and values - confidence amongst our colleagues in
our future has increased by 3 ppts since 2021 to 77%47
Hybrid working - getting the balance right for our people and
businesses
2021
2022
Total learning hours - Future Skills 49
Across Sustainability, Digital, and Data, '000s
+13%
378
335
2021
Black heritage leaders51
2022
In senior leadership roles in the UK and US, %
୮
2.2%
+0.3ppts
7
2.5%
-
Colleague engagement – more opportunities for two-way
dialogue due to our new social intranet live in 27 markets
2021
2022
2021
2022
17View entire presentation