ESG PRESENTATION

REVIEWING OUR APPROACH TO HUMAN RIGHTS We are acting on the Australian National Contact Point (ANCP) statement of the parties; And have a program of work to improve our policy, process and disclosure. WE ARE COMMITTED TO THE ANCP AGREEMENT BETWEEN ANZ AND EXTERNAL STAKEHOLDERS • In February 2020 ANZ, Inclusive Development International (IDI) and Equitable Cambodia (EC) reached an agreement on how to assist Cambodian communities that were adversely affected by an economic land use concession granted for a sugarcane project. We acknowledge the due diligence on the project funded by its loan was inadequate and recognise the hardships faced by the affected communities. • The agreement includes: • • A contribution by ANZ of the gross profit it earned from the loan to help alleviate the hardships faced by the affected communities and support their efforts toward rehabilitation. A commitment by ANZ to review and strengthen its human rights policies, including its customer social and environmental screening processes, and specific grievance mechanism accessible to affected communities. • Both these commitments are in progress with external stakeholders. WE ARE REVIEWING OUR APPROACH AND DESIGNING A GRIEVANCE MECHANISM FOR COMMUNITIES • We are engaged with external stakeholders to align our human rights approach with the OECD Guidelines on Multinational Enterprises and the UN Guiding Principles on Business and Human Rights. We recognise that individuals and communities can be affected by our business activities, and also those of our business customers. We are designing a grievance mechanism so that individuals and communities affected by our business customers can contact us. We plan to finalise it in 2021. We will also increase our human rights disclosures in 2020. ANZ 47

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