2Q 2022 INVESTOR PRESENTATION
Digital
Build Digital to scale customer experience and operational excellence across the bank
Focus to date
Driving digital capabilities
World-Class Digital
Capabilities
2
Improve Operating
Model
3
Drive Operational
Excellence
مصرف الإنماء
alinma bank
Alinma
Vision
Pursuing initiatives across
Advanced Analytics and Big
Data, Al and RPA
Future
Focus
Projects are driven by
Agile ways of working
Augment digital work
force with best in class
talents and upskill digital
teams by establishing
digital training e-academy
Accelerate digitization
Deliver with speed,
quality and efficiency
Progress on Advanced
Analytics while building
new capabilities
Reinvent the customer
experience and improve
multi-channel capabilities
Leverage the ecosystem to
create innovative and
unique propositions
Improve ways of working,
e.g. Agile delivery,
DevOps, etc.
Establish the digital
factory to power rapid
delivery and foster
innovation
Improve efficiency
through digitization of
services and products
Automate internal
processes using robotics
to enhance turnaround
times.
"Be recognized and
celebrated as the
fastest and most
convenient bank in
KSA"
Project Delivery
Initiatives Completed to
Date:
Key
Achievements
+45%
7/17 initiatives completed
2Q 2022
Agile IT Projects
Delivered
Opening of
Digital floor
Alpha release
for new app
41%
2Q 2022 INVESTOR PRESENTATION
New Models & Digital
Factory Updates
Operations efficiency
improvement
+2
Operations RPAs completed
UX & UI Improvements
UX Lab was introduced as a
best-in-class enabler to
empower UX driven approach
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