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Investor Presentaiton

OPERATING EXPENSES/HEAD COUNT • Operating Costs increased by 21% to $44.9m • Remuneration and benefits at 66% of total operating costs increased 52% to $29.5m • includes share-based payments of $3.2m which increased by $2.2m over prior year however, this was partially offset by reduced cash costs through reduced salaries due to temporary salary adjustments and no prior year short term incentive Net increase of 54 FTE* (FY20 increase 60). Capitalised costs less than prior year (refer to Slide 10) Selling and marketing of $2.1m decreased $0.9m (31%) • Hosting expense of $2.7m decreased 19% • Operating Expenses FY21 FY20 change change $000 $000 $000 % Selling and marketing 2,056 2,989 (933) -31% Hosting expense 2,710 3,362 (652) -19% Remuneration and benefits 29,527 19,419 10,108 52% Administration expenses 4,928 7.110 (2,182) -31% Amortisation and Depreciation 5,633 3,158 2,477 78% Fair value remeasurement 1,056 (1,056) -100% Total Operating Expense 44,854 37,092 7,762 21% Percentage of Operating Revenue 361% 143% FY21 FY20 Head count FTE FTE change FTE change % Product development and maintenance 193 146 47 32% 16 18 -2 -11% Customer support Administration 48 52 -4 -8% 30 17 13 76% Total employee numbers at end of year (FTE*) 287 233 54 23% Administration costs at $4.9m decreased 31% mainly due to: • • Professional fees of $0.9m decreased $0.7m Other admin expenses (primarily includes recruitment, listing, travel, training and insurance) of $2.2m decreased $1.6m While Computer licenses of $1.1m increased $0.2m Amortisation and depreciation of $5.6m increased $2.5m Sales and marketing *FTE (Full time equivalent) 6 serko
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