Arista's Approach to Secure Observability
24
Arista's Leadership and Quality Recognized
Forrester and TechValidate Net Promoter Score Recognition
Challengers
Contenders
Strong
Performers
Stronger
current
offering
Weaker
current
Leaders
Arista Networks
Huawei
Juniper Networks
Pluribus Networks
NVIDIA-Cumulus
Networks
Cisco-NX-OS
Cisco-IOS-XE
H3C
NVIDIA-Mellanox
Dell EMC O
Extreme
Networks-SLX-OS
offering
Weaker strategy
-Pica8
Market presence
Stronger strategy
ARISTA
Arista NPS Score Rating: "World Class Support"
+80
9.3/10
2022 Survey conducted through TechValidate
Not at all ly
0
1
4
5
Detractor
Passive
ARISTA
10
Promoter
PROMOTERS DETRACTORS NPS (NET PROMOTER SCORE)
ARISTA TAC CUSTOMER SATISFACTION
ARISTA TAC CUSTOMER SATISFACTION
World-class Products and World-
class Support: +80 NPS
Arista Networks continues to lead the
industry with a wider portfolio of solutions
and truly world-class support with an NPS
score of +80 and an average rating of 9.3
out of 10 in a TechValidate survey of
customers in 2022.
100% of surveyed IT organizations are
likely to recommend Arista TAC to
their friends or colleagues!
Open, Programmable Switches For A Businesswide SDN, Q3 2020
The Forrester WaveTM is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are
trademarks of Forrester Research, Inc. The Forrester Wave TM is a graphical representation of Forrester's call on
a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments.
Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave TM. Information is
based on best available resources. Opinions reflect judgment at the time and are subject to change.
Link to the TechValidate TechFacts
Copyright Arista 2023. All rights reserved.
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