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Investor Presentaiton

P.R. Personal Loans Portfolio • Highlights: The portfolio balance has been steadily increasing due to higher originations Delinquency has increased gradually during 2023, but remains below pre-pandemic performance NCO rate has been increasing, approaching Q4 2019 level The FICO mix of originations has remained robust, with weighted-average FICO scores of approximately 738 in recent vintages, similar to pre-pandemic FICO Mix of Originations (% of Approved Amount) Delinquency ($ in millions) Avg. 2011-2019 9/30/2023 3.61% 2.87% $1,763 $1,686 $1,586 $1,613 $1,518 $1,368 | $1,388 $1,275 $1,288 $1,303 3.2% 2.9% 2.9% 2.9% 2.7% 2.6% 2.6% 2.6% 2.5% 2.5% $43 $37 $37 $36 $36 $39 $40 $41 $44 $51 Q419 Q3 21 Q4 21 Q1 22 Q2 22 Q3 22 Q4 22 Q1 23 Q2 23 Q3 23 740 743 738 736 741 746 740 738 738 4.19% 3% 3% 3% 100% 3% 2% 2% 1% 1% 1% 700 3% 3% 3% 3% 5% 4% 4% 5% 600 80% 500 45% 44% 46% $14 50% 51% 53% 49% 56% 56% 60% 400 40% 300 I 200 47% 49% 49% 20% 43% 43% 44% 43% 40% 40% 100 0% 0 2015 2016 2017 2018 2019 2020 2021 2022 2023 Sep YTD Differences due to rounding 750+ 1650-749 <650 I No FICO WA FICO I Portfolio 30+ DPD 30+ DPD/Portfolio NCOs and NCO-to-Loan Ratio ($ in millions) Avg. 2011-2019 2.53% YTD 3.37% 4.01% $13 $12 $10 $8 $6 $6 $6 $5 $17 Q419 Q3 21 Q4 21 Q1 22 Q2 22 Q3 22 Q4 22 Q1 23 Q2 23 Q3 23 22 Personal Loans NCOs ―NCO %
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