1Q22 Results and Strategic Update

Fees Higher transactionality YoY and seasonal effect QoQ. Cards were the highlight Costs Impacted by inflation and 1% decrease QoQ General expenses (R$ million) 12-Month Inflation at 11.3% (R$ million) 1Q22 1Q22 x 1Q21 1Q22 x 4Q21 Cards 1,329 27.7% -13.7% Current account 958 -0.2% 5.0% +11% Insurance 744 0.1% -25.7% -1% Asset management and 322 -2.9% -0.8% "Consórcios" 5,618 Lending operations 334 -11.7% -8.4% 5,008 637 5,534 654 612 Collection services 362 -2.7% -10.2% 2,442 2,493 Securities brokerage and 2,188 372 1.0% 90.7% placement Others 197 13.2% -17.8% 2,208 2,539 2,388 Total 4,617 5.7% -7.3% Revenues Fees (R$ million) +6% -7% 4,980 4,367 0 4,617 1Q21 4Q21 1Q22 1Q21 4Q21 1Q22 Personnel Administratives Efficiency Ratio Depreciation and Amortization 36.0% 34.3% 1Q21 1Q22 221 21

View entire presentation