Rocket Companies Investor Presentation Deck
Unmatched Brand Equity
Millions of clients have had positive experiences with Rocket, generating
substantial brand equity and a significant competitive advantage. Rocket
Mortgage has earned 19 J.D. Power awards for client satisfaction.
PRIMARY
MORTGAGE
ORIGINATION
ST CIST
ID
PRIMARY MORTON
J.D.F
11
CONSECUTIVE
YEARS
2010 - 2020
ER SATRACTION
DWER
CERTATEDR
KORTGAGE
77
Net Promoter Score¹
acum
(1) Net promoter score for Q1 2022.
(2) See endnote #3 for a definition of our net client retention rate. Between 2017 and 1Q 2022,
our net client retention rate has been 90%+.
X-2020
TISFACT
PRIMARY
MORTGAGE
SERVICING
A LING
M
COHEST CONTO
TARY M
CUSTOM
J.D.PC
MORTONG
8
CONSECUTIVE
YEARS
2014 - 2021
LATISFACTION
WER
PERTEM
ITGAGE
90%+
Net Client Retention²
3303 MEMAKKE
ROCKET
Companies
ER
UFACT
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