Investor Presentaiton

Doctor recommendation & not price is the key determinant for acute patients METROPOLIS Metro Cities % of respondents (top 4 criteria) Doc recommendation and not price is the major determinant of acute uptake 62% Doctor recommendation 57% 43% 55% 40% 36% 30% 51% 100% 90% 27% 22% 20% 80% 20% 70% TAT Accuracy Brand of results Perception Convenience Brand TAT Quality Perception Quality Doctor Recommendation Convenience Price Brand Perception test results Quality Accuracy of The Pathology Specialist 60% 50% Acute Patients are highly influenced by doctors III Chronic I Influenced by doctos Preventive Self-book 40% 60% 60% 50% 30% 40% 33% 20% 40% 40% 35% 33% 25% 20% 20% 10% 0% Doctore recommendation of results Accuracy Price TAT Convenience Price Relationship Doctor with labRecommendation Price Convenience Relationship Accuracy of with lab test results Acute Acute - Source Bain & Company ✓ Chronic Preventive ✓ Acute Patients are the most influenced by doctors and least influenced by price ✓ Chronic Patients are moderately influenced by doctors as well as price Wellness Customers are the least influenced by doctors and most influenced by price 22 22

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