2021 Stakeholder Sustainability Report slide image

2021 Stakeholder Sustainability Report

A MESSAGE FROM OUR PRESIDENT & CEO 2021 SUSTAINABILITY HIGHLIGHTS ABOUT MOODY'S BETTER BUSINESS BETTER LIVES BETTER SOLUTIONS APPENDIX Moody's 2021 Stakeholder Sustainability Report 38 DATA PRIVACY AND PROTECTION We are improving our organizational and technical policies to ensure that we comply with changing data privacy laws and protect personal information. For example, we implemented Single Sign-On across multiple platforms to give us more control and visibility into potential threats. We updated our Privacy Policy to highlight existing protections, including how we would handle requests for personal data from domestic or foreign government or public authorities. The policy explains how we collect personal information; how we use, disclose and protect such information; and the choices our customers have concerning use of such data. We have a dedicated data subject rights process, and all data is safeguarded based on requirements and controls determined by our Information Risk & Security team. We require key vendors to complete security assessments and execute appropriate terms to their vendor agreements if they process personal data controlled by Moody's. Security controls, including access and right- of-use controls, are periodically evaluated by Internal Audit and external auditors on a product-specific basis. All employees must protect confidential information they receive in the course of performing their job responsibilities. Protecting confidential information helps us to fulfill our legal obligations and helps to encourage customers' good faith disclosures. Data privacy training is mandatory for all of our employees at onboarding and periodically thereafter, and we also offer additional role-based training and guidance for teams that regularly handle personal data. Employees who inappropriately disclose or otherwise misuse confidential information may be subject to disciplinary action up to and including termination. For more information, see our Code of Business Conduct. For more information on our policies regarding cybersecurity and data privacy, see Additional Resources.
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