Invest in Costa Rica - Services Sector
COSTA RICA - SERVICES SECTOR
EVOLVING TO A MULTI-FUNCTIONAL
SERVICE DELIVERY MODEL
% OF CENTERS DELIVERING A GIVEN FUNCTION
CORPORATE SERVICES COMPANIES
Finance and accounting
62%
IT support and development
56%
Contact center
53%
HR services
34%
Procurement
28%
BI and other business processes
25%
QA and compliance
15%
Marketing and content creation
12%
Engineering services
11%
Architecture services 2%
Other
22%
••CINDE essential
INVEST IN COSTA RICA
COSTA
RICA
DIGITAL TECHNOLOGIES COMPANIES
Software development
Testing and QA
Web development
77%
70%
57%
Software engineering & design
Mobile app development
Legacy systems support
57%
53%
53%
Back-end, front-end & full-stack...
53%
Data analytics and data management
47%
Cloud
47%
Enterprise architecture
37%
ERP programming
37%
Cybersecurity
30%
Automation, ML & AI
27%
Embedded software development
27%
Source: CINDE, based on information provided by the companies to the Investment Advisory Department, 2020.View entire presentation