Q3 2023 Financial Summary Presentation
Strong Relationships with
Insurance Companies through DRPs
Direct Repair Programs ("DRPs") are established between insurance
companies and collision repair shops to better manage auto repair claims
and the level of customer satisfaction
Auto insurers utilize DRPs for a growing percentage of collision repair
claims volume
Growing preference among insurers for DRP arrangements with multi-
location collision repair operators
Boyd is well positioned to take advantage of these DRP trends with all
major insurers and most regional insurers
Large MSOs can provide support to reduce insurance carrier loss adjustment
expense, including single point of contact and estimate review service
·
Boyd's relationship with insurance customers
Top 5 largest customers contributed 54% of revenue in 2022
Largest customer contributed 18% of revenue in 2022
THE
Boyd
GROUP
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