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Investor Presentaiton

Sales Channels experience, integration, availability and reach 8 Customer Centricity Sales Channels Distribution Innovation 8. Culture and Profitability 88 People External Channel Accelerating our expansion we kept expanding geographically 4,673 sales Present in 2,046 locations points 182,000 New contracts/month (+13% QoQ) Remote Channel Sales and post-sales hub SX NEGÓCIOS 10.5 million queries/month R$ 1.8 billion representing 37% of all Brazilian municipalities Loan volume/month (+36% QoQ) 714,000 business generated/month (+70% YTD) 50% of services are provided outside of regular business hours 92% Customer requests 81% resolved during the call Jan/21 Jun/22 95% Sep/22 SX NEGOCIOS somos pessoas que sonham, crescem e realizam. 14 INVESTOR RELATIONS [email protected] 0800 286 8484 FAQ www.santander.com.br/faq
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