$1b Recovery Plan
Qantas Loyalty
FY
1H
2H
FY22
FY19
1H22
1H19
2H22
2H19
Variance%
Variance%
Variance%
Revenue¹
SM
1,334
1,654
(19)
485
809
(40)
850
845
1
Underlying EBIT
SM
292
376
[22]
127
175
(27)
165
201
(18)
Operating Margin²
%
21.9
22.7
(0.8pts)
26.2
21.6
4.6pts
19.4
23.8
(4.4pts)
QFF Members³
Σ
14.1
12.9
9
13.8
12.6
9
14.1
12.9
9
Points Earn
B
118
156
[24]
51
77
[34]
67
79
(16)
Points Redeemed4
B
121
135
(11)
43
66
[35]
77
69
12
1. Includes revenue from points sales to external partners, commissions received, revenue generated through Qantas Wine, Qantas Store, Qantas Shopping and points issued and redeemed on Qantas Group and partner airlines. 2. Operating Margin calculated as Underlying
segment EBIT divided by total segment revenue. 3. Members at 31 December for corresponding periods. 4. Points Redeemed excludes points refunded on Classic, PPP and Partner Airline rewards.
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