2019 Investor Day
AMERICAN WATER
What Won't Change... Our Strategy: Purpose Driven. People Powered.
Customer Obsessed. Trusted Source of Everything Water
Values
Safety
Trust
Strategies
CUSTOMER
OBSESSED
The industry leader
"Best in Class" execution
of business fundamentals
Highest in customer satisfaction
SAFETY
Set the bar for water quality, water source
monitoring, and water technology across US
Proven and predictable financial performance and
growth
ZERO
INCIDENTS
AND INJURIES /
LIVE HEALTHY
PEOPLE
PURPOSE
DRIVEN &
PEOPLE
POWERED
CUSTOMERS
CUSTOMER OBSESSED. TRUSTED SOURCE
AND LEADER FOR EVERYTHING WATER
INDUSTRY LEADERS
IN CRITICAL
INFRASTRUCTURE
INVESTMENT
AND CUSTOMER
GROWTH
GROWTH
"BEST IN CLASS"
EXECUTION OF
BUSINESS AND
OPERATION
FUNDAMENTALS
OPERATIONAL EXCE
EXCELLENCE
Environmental
Leadership
Trusted source of
everything water
Teamwork
High
Performance
We keep life flowing
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