Santander US Quarterly Financial Analysis
COVID-19
Employees
Communities
Santander US COVID-19 Relief Efforts
90%+ of employees outside the retail network are working from home
Temporary Emergency Paid Leave Program, premium compensation to frontline employees
75% of Santander Bank branches remain open with enhanced sanitization protocols
SAN US will provide $25M in financing to Community Development Financial Institutions
SC donated $3M to organizations serving vulnerable populations hardest hit by the crisis
SC
Granted ~730,000 loan and ~70,000 lease deferrals since the beginning of the pandemic¹
Enhanced digital tools to manage accounts
SBNA
Temporary payment suspension, refunding late payment and overdraft fees
Suspended collection calls and mortgage/HELOC foreclosures
Waiving CD early withdrawal penalties and outgoing wire fees
SBNA deployed substantial resources to support the Paycheck Protection Program ("PPP")
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1 | Data from March 1, 2020 - June 30, 2020
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