Investor Presentaiton
11
Branch vs Digital Transactions
DELIVERING OUR STRATEGY - FUTURE READY
TRANSFORMATION (GROW)
Delivering our strategy: Driving business growth and value
Accelerating digital banking
898
O
Digital Lending (inc. Mjeki)
Instant loans: KES 36.7b
(2021 KES 27.6b)
Customer Onboarding
• Over 95% accounts
opened digitally
Digital Distributor
Financing (Mjeki)
• Loans issued: KES 28.7b
(2021 KES 20.6b)
Chama App
⚫ 3,650 users
SBGS - Trader App
• Real time trading
Process efficiency
Cloud journey continues;
more workloads on cloud
Bots for internal
I processes and
customer interactions
Digitised risk and
compliance processes
API gateway
7% Physical
93% Digital
93% of transactions were
on digital channels
(100bps up year on year)
Stanbic IT CAN BE TMView entire presentation