Investor Presentaiton
Investor Services Key Indicators - Q4 FY 21-22
0.64 Lakh
1.33 Lakh
Total Call Volume Outbound
Total Call Volume Inbound
5.50 Seconds
Average Speed of Answer
Contact Center
THE
Investor Services
18
Total Complaints Received
1.19 Crore
Folios
Low Complaints Ratio
against folios at 0.0001%
J&L.
Digital Transactions
(own assets)
HES
Non-Commercial
Transactions
49%
Digital Transactions done
post E-KYC are SIP
Instalments
100%
Non-Commercial
Transactions processed in
the same day
INR 3.99 Crs
Digital Transaction Amount
capitalized post Digital KYC
79.50%
Non-Commercial Transactions
processed in 60 Minutes
2,510
Digital KYC Compliant PANS
created
74%
Total Digital KYC Compliant PANS
created using our website.
49
uti
UTI Mutual Fund
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