Ultrasound Historical Financial Summary
Unmatched Customer Experience Through Services
The Predictive Customer Experience
Comprehensive World-class Service Offering-a)
~50% Total 2021 Recurring Revenue
~35% Digital Service Fix
+4.5 Days Per Year of Increased Uptime-b)
Award-Winning Service
Ability for Customers
to Reach GEHC 24x7
LEAN Parts
Planning
imv
Part of Science and
Medicine Group
CT
SERVICETRAK
2020 2021
imv
Part of Science an
ce and
Medicine Group
INTERVENTIONAL
X-RAY
SERVICETRAK"
2020 2021
imv
Part of Science and
Medicine Group
PET
SERVICETRAK
2020 2021
Lifecycle Management
& System
Upgradeable Strategy
2021 BEST SERVICE WINNER
2021 BEST CUSTOMER SATISFACTION WINNER:
GE Healthcare
GE Healthcare
(a Statistics for all GE HealthCare
(b Statistic for Imaging
2021 BEST SERVICE WINNER:
GE Healthcare
(GE HealthCare
Multivendor Repair
Capabilities
Intelligent Remote
Connectivity
Efficient Commercial
Upgrades &
Replacements
© 2022, General Electric Company. Proprietary information. All rights reserved.
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